Warranty

Paramount Conex — Shipping Container Warranty Information

At Paramount Conex, we stand behind the durability, safety, and longevity of every shipping container we deliver. Our warranty program is designed to give customers confidence and protection against defects in construction, modifications, and structural integrity.

1. One-Year Workmanship Warranty

We provide a 5 (5) year warranty covering defects in workmanship or installation. This includes issues related to:

  • Welding and structural assembly
  • Doors, hinges, and locking mechanisms
  • Windows or vents installed by Paramount Conex
  • Custom modifications or attachments performed by our team

If a workmanship defect appears within the first year, Paramount Conex will repair or correct it at no cost.

2. Two-Year Systems & Modifications Warranty

We offer a two (3) year warranty on systems or modifications installed by us. This includes:

  • Electrical wiring or panel installation (if part of container setup)
  • Custom insulation or paneling
  • Installed vents, shelving, or partitioning
  • Any other modifications completed by Paramount Conex

Failures caused by improper installation are covered under this warranty.

3. 10-Year Limited Structural Warranty

We provide a ten (10) year limited structural warranty against major structural defects due to faulty construction. This covers:

  • Container frame and corner posts
  • Roof structure
  • Load-bearing walls or reinforcements
  • Floor structure critical to structural stability

This warranty applies only to defects that compromise the structural integrity of the container. Normal wear, surface rust, dents, or cosmetic issues are not included.

Reefer Containers

 6-year electrical warranty is possible, but it is usually structured as a limited warranty with conditions because reefer electrical systems experience wear over time. Most sellers avoid full 6-year coverage on all components unless maintenance requirements are strictly followed.

Here’s a professional way to structure it:

6-Year Limited Electrical Warranty

Electrical System Warranty Coverage
The electrical and refrigeration control systems of the 40ft Refrigerated Shipping Container are covered under a 6-Year Limited Electrical Warranty from the date of delivery. This warranty covers defects in factory-installed electrical components under normal operating conditions and proper maintenance.

Covered Components

  • Main electrical control panel

  • Internal electrical wiring

  • Digital temperature controller

  • Electrical relays and contactors

  • Circuit breakers and safety switches

  • Interior lighting system

  • Fan motor electrical components

  • Factory-installed refrigeration electrical controls

Warranty Structure

  • Years 1–2: Full replacement coverage for defective electrical components.

  • Years 3–6: Limited prorated coverage on eligible electrical components only.

Conditions of Warranty

To maintain warranty validity:

  • Container must be installed by a qualified technician or licensed electrician.

  • Proper voltage and electrical supply must be maintained at all times.

  • Preventative maintenance must be performed regularly.

  • Any repairs or modifications must be approved by the seller.

Exclusions

This warranty does not cover:

  • Damage caused by improper power supply or voltage fluctuations

  • Neglect, misuse, accidental damage, or corrosion

  • Compressor failure due to lack of maintenance

  • Refrigerant leaks caused by external damage

  • Consumable or wear-and-tear items

  • Unauthorized repairs or modifications

Warranty Claim Process

Customers must provide proof of purchase, container serial number, maintenance records, and a description of the issue when submitting a warranty claim.

This format protects your business while still sounding strong and premium to buyers.

4. Manufacturer Warranties on Installed Components

Any branded components installed by Paramount Conex (e.g., windows, vents, or doors purchased from third-party suppliers) retain their original manufacturer warranties. These warranties cover defects in the component itself, not the installation.

5. Warranty Exclusions

The following are not covered by the Paramount Conex warranty:

  • Normal wear, cosmetic imperfections, or surface scratches
  • Rust or corrosion due to weather exposure over time
  • Damage caused by misuse, neglect, or improper maintenance
  • Unauthorized modifications or repairs
  • Third-party installations not performed by Paramount Conex
  • Damage during transport after initial delivery

6. How to File a Warranty Claim

To submit a warranty claim, provide:

  • Your full name and contact information
  • Delivery date of the container
  • Description of the issue
  • Photos or video showing the defect

Send your claim to sales@paramountconex.com. Our warranty team will review your submission and guide you through repairs or replacements as appropriate.

Our Commitment

At Paramount Conex, we are dedicated to delivering shipping containers that are durable, structurally sound, and built to last. Our warranty program is designed to give every customer long-term confidence and peace of mind.

Email: sales@paramountconex.com

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